Shipping & Delivery Policy
Last Updated: December 28, 2024
1. Digital Product Delivery
SwiftConvert is a digital service that provides file conversion capabilities. As such, there are no physical products to ship. All products and services are delivered electronically.
2. Instant Delivery of Credits
When you purchase conversion credits:
- Immediate Activation: Credits are activated instantly upon successful payment
- No Waiting Period: You can use your credits immediately after purchase
- Email Confirmation: A confirmation email is sent to your registered email address
- Account Update: Your credit balance is updated in real-time
3. Converted File Delivery
When you convert files using our service:
- Instant Download: Converted files are available for immediate download
- Browser Download: Files are delivered directly through your web browser
- Download Link: A download link is provided upon conversion completion
- Availability Period: Download links remain active for 1 hour
4. Delivery Timeframes
| Item | Delivery Time |
|---|---|
| Credit Purchase | Instant (within seconds) |
| File Conversion (small files) | Instant to 30 seconds |
| File Conversion (large files) | 1-5 minutes |
| Confirmation Email | Within 5 minutes |
5. Technical Requirements
To receive our digital services, you need:
- A modern web browser (Chrome, Firefox, Safari, Edge)
- Stable internet connection
- Sufficient storage space for downloaded files
- JavaScript enabled in your browser
6. Delivery Issues
If you experience issues with delivery:
- Check your internet connection
- Clear your browser cache and try again
- Disable browser extensions that may block downloads
- Try a different browser
- Contact our support team at support@swiftdownlod.online
7. No Physical Shipping
SwiftConvert does not sell or ship any physical products. All services are provided digitally through our website. We do not collect shipping addresses or physical delivery information.
8. International Access
Our digital services are available worldwide. However:
- Service availability may vary by region
- Payment methods may differ by country
- Local internet regulations may apply
9. Contact Us
For delivery-related questions, please contact:
- Email: support@swiftdownlod.online
- Website: www.swiftdownlod.online